To Customer Service, Wells Fargo. I am at utter dismay with a call I had got off from your customer service. When we first got our purchase at Bobs financed, we were in it ONLY to build credit history for my wife. As a savvy customer at major banks and financial institutions, I believed this should be easy. 0% apr - monthly online payments and why not, after all, its financed by Wells Fargo a name I trusted at that time. We were asked to register at your old website was wellsfargo.com/retailservices. We were disappointed to see that there was no paperless option, and no account summary details there. The site only serviced online payments. I wanted to make payments from my bank. Naturally I called to ask for online payments time period when I am supposed to pay. I was told to make payments of a minimum of ~$67. So I decided to make $99 to ensure I am NEVER underpaying. All was well until around Aug or Sept 2012. When the statement was ending earlier or later because of